Vistara to embark on a journey of limitless possibilities with Air India
Vistara is all set to embark on an thrilling new chapter in its journey because it merges into Air India, making a world class airline with limitless prospects. Beginning 03 September 2024, clients will, progressively, now not be capable to make bookings with Vistara for journey on or after 12 November 2024. All Vistara plane thereafter might be operated by Air India and bookings for the routes operated by these plane might be redirected to Air India’s web site. Vistara will proceed to take bookings and function flights as typical until 11 November 2024.
Throughout this transition interval, each Vistara and Air India will guarantee essential assist, constant communication, and comfort to all clients, each step of the best way. Prospects are suggested to learn the Steadily Requested Questions (FAQs) on the Vistara web site for any motion they could must take for his or her journey with the airline.
Vinod Kannan, Chief Govt Officer, Vistara, stated, “We’re immensely grateful to all our clients for his or her assist and patronage during the last 10 years. As we progress additional in our development journey, we need to emphasize that this merger is about providing them extra selection with a bigger fleet and a wider community, whereas elevating the general journey expertise. Vistara and Air India are dedicated to making sure that this transition is easy and hassle-free. We’re enthusiastic about this new section in our journey and sit up for welcoming our clients once more quickly – as Air India.”
Campbell Wilson, Chief Govt Officer & Managing Director, Air India, stated, “Cross-functional groups from Air India and Vistara have been working collectively for a lot of months to make the transition of plane, flying crew, ground-based colleagues and, most significantly, our valued clients, into the brand new Air India as seamless as potential. The joint group seems to be ahead to providing our friends an expanded community, extra flight choices, an enhanced frequent flyer program and the most effective of each antecedent airways and are grateful for the assist of our loyal clients by means of this subsequent section of constructing a world class, world scale, world airline with an Indian coronary heart.”
Because the merger course of strikes forward, common updates might be shared with clients on the web sites and social media channels of Vistara and Air India, and by way of e-mail. This consists of info on net check-in, lounge entry, ancillary companies, and all different potential touchpoints. All efforts might be made by the devoted groups throughout each airways to make sure a seamless transition.