Hong Kong Airlines to boost passenger travel experience
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Hong Kong Airways seeks to spice up the passenger journey expertise with a complete suite of service upgrades spanning baggage coverage, inflight eating, on-line check-in, airport lounge services and a few distinctive merchandise.
The enhancements reaffirm the airline’s dedication to mixing worldwide requirements with genuine Hong Kong character, providing passengers larger worth throughout each touchpoint of their journey.
Airline chairman Yan Bo mentioned: “At Hong Kong Airways, our dedication to ‘Serve with Coronary heart’ represents a pivotal step in our mission to redefine full-service journey by means of genuine Hong Kong hospitality. By infusing native cultural parts into each journey touchpoint, from Michelin Cantonese delicacies to beloved native avenue meals, we’re reworking our metropolis’s distinctive allure right into a globally recognised signature.”
Rethinking inflight service
The entire service improve programme synergises completely with Hong Kong Airways’ community growth, together with key long-haul routes to Vancouver and Sydney.
That mentioned, the upgrades are anticipated to drive the airline’s transition from a regional hub provider to a world full-service airline.
Yan added: “Supported by the three-runway system’s elevated capability and our world lounge partnership with Plaza Premium Group, we’re strengthening our position as an aviation bridge that connects China with the world whereas delivering distinctive point-to-point and transit flight experiences.”
Upcoming upgrades
- A redefined baggage coverage Hong Kong Airways’ new baggage coverage shall be carried out for flights departing on or after Wednesday, seventh Could, permitting each passenger to get pleasure from worry-free checked baggage service
- A extra refined inflight expertise Likewise, the airline has designed a complete inflight eating programme which options the “Style of Hong Kong” and destination-inspired delicacies throughout all routes, protecting Enterprise Class and Economic system Class.
- Meal upgrades for these travelling in Economic system First Passengers who select the front-row seats in financial system class of chosen routes will get pleasure from not solely extra beneficiant legroom and precedence boarding/deplaning privileges, but additionally an upgraded meal service to make each journey extra snug;
- A considerably improved VIP lounge expertise Hong Kong Airways has carried out a big enhancement programme at its Membership Autus lounge at Hong Kong Worldwide Airport, marking the graduation of a strategic alliance with Plaza Premium Group, the world’s chief in airport lounge service, to ship a world-class airport hospitality expertise that mixes worldwide requirements with genuine Hong Kong tradition.
- A greater on-line seat choice service From tomorrow, 2nd Could, Hong Kong Airways passengers will get pleasure from expanded complimentary seat choice choices throughout on-line check-in. Moreover, kids beneath 12 touring with adults can now safe adjoining seats freed from cost.
On the similar time, Hong Kong Airways is revolutionising air journey by means of the introduction of Hong Kong’s first and solely in-cabin pet journey service, lastly permitting passengers to journey alongside their furry companions within the plane cabin.
At present supplied for Japan routes touchdown or flying from Tokyo (NRT), Osaka (KIX), and Nagoya (NGO), this service marks a big step for Hong Kong Airways in selling pet-friendly journey and creating unforgettable reminiscences for passengers with their four-legged mates at 30,000 toes.
Hong Kong Airways can also be redefining inflight consolation by partnering with THANN, the internationally acclaimed pure skincare and spa model, to introduce its signature Fragrant Wooden Perfume Mist throughout its plane cabins and airport lounge.
This rigorously curated sensory enhancement transforms the journey right into a sanctuary of calm, wrapping passengers within the soothing embrace of nature’s purity.
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